Exploring Students’ Difficulties in LMS-Based English Reading Learning: A Case Study

Sri Arfani

doi:10.55909/jpbs.v5i1.1226

Authors

Sri Arfani Prodi Sasra Inggris, Universitas Bina Sarana Informatika, Jakarta, Indonesia

DOI:

https://doi.org/10.55909/jpbs.v5i1.1226

Keywords:

students’difficulties, learning management system, reading learning

Abstract

The aim of the research is to examine more deeply the students' experiences regarding students' difficulties in learning to read English based on the Learning Management System (LMS). This research was carried out at the English Literature Study Program, Bina Sarana Informatika University (UBSI) Jakarta, which was carried out in the odd semester of the 2025-2026 academic year. The research approach uses qualitative with a case study design. Data collection techniques are interviews, observation and documents. Data analysis consists of data reduction, data presentation and drawing conclusions. The findings concluded that the primary difficulty for students learning English reading lies in interacting with the LMS to improve reading comprehension. Several challenges were identified in using an LMS in the classroom, including understanding linguistic context, pedagogical design features in the LMS, technical barriers to accessing the LMS, student reading and learning strategies, and the role of lecturers in interacting with students

References

Alenezi, A. (2018). Barriers to Participation in Learning Management Systems in Saudi Arabian Universities. Education Research International, 2018. https://doi.org/10.1155/2018/9085914

Al-Mamary, Y. H. S. (2022). Why do students adopt and use Learning Management Systems?: Insights from Saudi Arabia. International Journal of Information Management Data Insights, 2(2). https://doi.org/10.1016/J.JJIMEI.2022.100088

Almarabeh, T., Mohammad, H., Yousef, R., & Majdalawi, Y. Kh. (2014). The University of Jordan E-Learning Platform: State, Students’ Acceptance and Challenges. Journal of Software Engineering and Applications, 07(12), 999–1007. https://doi.org/10.4236/JSEA.2014.712087

Baxter, P., & Jack, S. (2015). Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers. The Qualitative Report. https://doi.org/10.46743/2160-3715/2008.1573

Coleman, E., & Mtshazi, S. (2017). Factors affecting the use and non-use of Learning Management Systems (LMS) by academic staff. South African Computer Journal, 29(3), 31–63. https://doi.org/10.18489/sacj.v29i3.459

Fageeh, A. I. (2024). Maximizing learning management systems in online college English education: Views from France and Saudi Arabia. Social Sciences & Humanities Open, 9, 100868. https://doi.org/10.1016/J.SSAHO.2024.100868

Fahriany, F., Fitriani, F., Farhan, L., Husna, N., Hidayat, D. N., & Mahlil, M. (2022). Teachers’ Challenges in Teaching Online English to Young Learners: A Case Study in Pandemic Era. Jurnal Basicedu, 6(4), 5533–5541. https://doi.org/10.31004/BASICEDU.V6I4.2876

Hernández-García, Á., Cuenca-Enrique, C., Del-Río-Carazo, L., & Iglesias-Pradas, S. (2024). Exploring the relationship between LMS interactions and academic performance: A Learning Cycle approach. Computers in Human Behavior, 155, 108183. https://doi.org/10.1016/J.CHB.2024.108183

Hernández-García, Á., Cuenca-Enrique, C., Nwachukwu, U., & Del-Río-Carazo, L. (2023). A Revision of LMS Interaction Classifications for Learning Analytics. Lecture Notes in Educational Technology, 1179–1189. https://doi.org/10.1007/978-981-99-0942-1_124

Hung, L. N. Q. (2021). Teaching English online at a center for foreign languages: Challenges and opportunities. CTU Journal of Innovation and Sustainable Development, 13(1), 57–65. https://doi.org/10.22144/CTU.JEN.2021.007

Jasiyah, R., Rumahlewang, E., Mundung, B. I., Sairdama, S. S., & Saputra, N. (2024). Learning Management System Difficulties during the Learning Process in Higher Education. Journal for Lesson and Learning Studies, 7(1), 1–12. https://doi.org/10.23887/JLLS.V7I1.68665

Klimova, B., & Zamborova, K. (2020). Use of Mobile Applications in Developing Reading Comprehension in Second Language Acquisition—A Review Study. Education Sciences 2020, Vol. 10, Page 391, 10(12), 391. https://doi.org/10.3390/EDUCSCI10120391

Liu, Y., Liu, H., Xu, Y., & Lu, H. (2020). Online English Reading Instruction in the ESL Classroom Based on Constructivism. Journal of Educational Technology Systems, 48(4), 539–552. https://doi.org/10.1177/0047239519899341

M, A., Asdam, M., & Asdar, A. (2024). Investigating Students’ Reading Strategies and Reading Comprehension Through Digital Literacy Environment. AL-ISHLAH: Jurnal Pendidikan, 16(3), 3370–3379. https://doi.org/10.35445/ALISHLAH.V16I3.5510

Mihret, G., & Joshi, J. (2025). The Relationship between Students’ Reading Skill and Academic Achievement: A Comprehensive Investigation. International Journal of Research Publication and Reviews, 6(2), 2171–2181. https://doi.org/10.55248/GENGPI.6.0225.0913

Miles, M., Huberman, A., & Saldaña, J. (2014). Sampling: Bounding the collection of data. In Qualitative Data Analysis: A methods Sourcebook. SAGE.

Oranga, J., Matere, A., Oranga, J., & Matere, A. (2023). Qualitative Research: Essence, Types and Advantages. Open Access Library Journal, 10(12), 1–9. https://doi.org/10.4236/OALIB.1111001

Plano Clark, V. L., Foote, L. A., & Walton, J. B. (2022). Combining mixed methods and case study research. International Encyclopedia of Education: Fourth Edition, 538–549. https://doi.org/10.1016/B978-0-12-818630-5.11053-X

Rocha, S. D. (2020). Syllabus as Outline. In The Syllabus as Curriculum (pp. 183–187). Routledge. https://doi.org/10.4324/9780429027901-21

Rosário, A. T., & Dias, J. C. (2022). Learning Management Systems in Education. 47–77. https://doi.org/10.4018/978-1-6684-4706-2.CH003

Setiawan, I. N. A., Saputra, I. N. P. H., & Agustini, D. A. E. (2022). English Teachers‘ Online Reading Tasks Development Process. Journal of Educational Study, 2(1), 92–104. https://doi.org/10.36663/JOES.V2I1.265

Suputra, D. (2021). Teaching English Through Online Learning (A Literature Review). The Art of Teaching English as a Foreign Language, 1(2), 65–70. https://doi.org/10.36663/TATEFL.V1I2.104

Umarlinda, S. T., Sulistyanto, I., & Kurniawan, E. H. (2025). Utilizing LMS for EFL reading classes: A student survey approach. Celtic : A Journal of Culture, English Language Teaching, Literature and Linguistics, 12(2), 679–693. https://doi.org/10.22219/CELTIC.V12I2.41015